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Learn how to administer and secure AI agents in Microsoft 365 with Microsoft Agent 365. This course combines focused instruction with hands-on labs covering agent discovery, identity governance, data

Designed for beginners, this course explores how Dynamics 365 Supply Chain Management supports end-to-end business operations—from product setup and inventory control to sales, procurement, and

Enhance and automate business processes using Dynamics 365 customer engagement apps, while incorporating native interconnectivity with Microsoft 365This course will teach you how to enhance and

Enhance and automate business processes using customer engagement apps for Dynamics 365, while incorporating native interconnectivity with Microsoft 365. This course introduces learners to modern

Gain a solid foundation in Microsoft Dynamics 365 Finance, including ERP basics, navigation, security, and shared features.Explore advanced tools like Copilot automation, AI forecasting, and

Design and build intelligent applications on the Microsoft Power Platform by using AI, copilots, and agents to solve real business problems.This course equips learners with the skills to design and

Configure and operate an intelligent contact center using Microsoft contact center capabilities and integrated AI features.In this course, learners focus on deploying and configuring contact center

Accelerate sales outcomes by leveraging AI-driven insights and automation within Dynamics 365 to optimise pipelines and customer engagement.This course teaches learners how to design, configure, and

Learn to design and deploy real-world AI solutions using Azure's prebuilt and customizable AI services.This course is intended for experienced technology professionals who are responsible for

This two-day instructor-led course is intended for business users who have been using Power BI and want to use DAX to create custom calculations in their data models. In this class, you will be