Accelerate sales outcomes by leveraging AI-driven insights and automation within Dynamics 365 to optimise pipelines and customer engagement.This course teaches learners how to design, configure, and govern AI enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support sellers across the lead to cash process. Learners translate business requirements into practical, AI first seller workflows that improve productivity, forecasting accuracy, and decision making while aligning with organizational revenue goals, governance standards, and responsible AI practices. Module 1: Configure Dynamics 365 Sales for AI-powered sellingTransform customer experiences with AI in Dynamics 365 appsDiscover Dynamics 365 Sales as an AI-powered sales solutionSet up and configure Dynamics 365 SalesModule 2: Generate and qualify leads using AI in Dynamics 365 SalesNurture and generate leads in Dynamics 365 SalesQualify leads using the Sales Qualification Agent in Dynamics 365 SalesEngage with customers through text messages in Dynamics 365 SalesModule 3: Win deals with AI-powered sales execution in Dynamics 365 SalesSet
