Understand ITIL 4 with 25 lessons, 270 exam questions, and 14 PDUs—learn from co-author Ivor Macfarlan how to optimize IT processes and strengthen your organization professionally.
During this ITIL® 4 Foundation eLearning course, participants will learn concepts such as the Service Value System, the Service Value Chain, and the ITIL® Guiding Principles. Ample attention will also be paid to 15 Practices (or, as they were called in previous ITIL editions: the processes). After completing this training, participants will be able to take the ITIL® 4 Foundation exam and contribute to the further professionalization of their own (IT) organization.
- 12 Months Online Access
- Accredited by PeopleCert / AXELOS
- Fully aligned with the latest definition of ITIL 4
- Equivalent to the 2-Day Course
- 14 Contact Hours (PDUs)
- Subtitles: EN
- Contains 25 Lessons
- Exam Simulator with 270 Questions
- With access to our trainers
- With 1 Sample Exam
- Contains multiple Quizzes
- Tips & Tricks
The ITIL® 4 Foundation eLearning courses on this page are offered by EMPII Group (Management Plaza™) ATO/Affiliate of PeopleCert.
