Enhance your IT services with Humanising IT™ Foundation: learn human-centered design, improve user experience, and prepare for the official HIT Global exam.
The Humanising IT™ Foundation training helps IT professionals integrate human-centered design principles into IT Service Management. The course focuses on improving user experiences, increasing productivity, reducing costs, and stimulating innovation within IT services. Participants learn to apply design thinking and other techniques to better align IT processes with user needs. Upon completion, they are optimally prepared for the official Humanising IT™ Foundation exam from HIT Global.
- 1 month access to the Humanising IT™ app
- Self-Paced Online Modules
- "Human-centered design for IT service management" e-Book
- Humanising IT™ Foundation Exam Voucher
- Publishable Digital Certification Badge
- The eLearning is available in English and French: English language is delivered by default and French language is available in advance upon request
- Approximately 8 hours of content learning, consisting of a number of gates and 3 Runways (just over 30 sections/topics)
- Tips & Tricks
