ITIL® (Version 5) Service - Including Exam (ITIL5MP-S)

This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, responsiveness, and improved customer satisfaction.The courseware and exam are currently only available in English.ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.