Global Knowledge
Global Knowledge biedt IT en management professionals een uitgebreid curriculum aan met meer dan 1.200 cursussen op het gebied van IT en Management & Vaardigheid. In Nederland heeft Global Knowledge eigen trainingscentra in Amsterdam, Drachten, Eindhoven, Groningen, Maastricht, Nieuwegein, Rotterdam, Zoetermeer en Zwolle. Tevens heeft u de mogelijkheid om deze klassikale trainingen op afstand virtueel bij te wonen.
Administering Cisco Contact Center Enterprise (CCEA)
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE)
€3595,00 excl. BTW
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution
€2595,00 excl. BTW
Contact Center Enterprise Advanced Administration and Report (CCEAAR)
This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise (CCER) course into one 5 day delivery. Learn how to
€3495,00 excl. BTW
Implementing Cisco Contact Center Enterprise Chat & Email (CCECE)
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center
€2995,00 excl. BTW
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise
€895,00 excl. BTW
Contact Center Enterprise Fundamentals and Administration (CCEFA)
This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your team gets the training they need as quickly as possible. The
€3695,00 excl. BTW
Implementing Cisco Contact Center Enterprise (CCEI)
The Implementing Cisco Contact Center Enterprise (CCEI) v1.0 course teaches you how to build and implement a Cisco® Packaged Contact Center Enterprise (PCCE) solution, including advanced integration
€2595,00 excl. BTW
Reporting Cisco Contact Center Enterprise (CCER)
The Reporting Cisco Contact Center Enterprise (CCER) course provides an architectural overview of the Contact Center Enterprise (CCE) Solution components and deployment models. You will learn the
€1695,00 excl. BTW
Troubleshooting Cisco Contact Center Enterprise (CCET)
The Troubleshooting Cisco Contact Center Enterprise (CCET) course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco® PCCE
€1495,00 excl. BTW
Cisco Catalyst Center Foundations (CCFND)
The Cisco Catalyst Center Foundations (CCFND) training is designed to expand your knowledge of Cisco Catalyst Center, including its basics, deployment and scalability options, initial configurations,
€3595,00 excl. BTW