Global Knowledge
Global Knowledge biedt IT en management professionals een uitgebreid curriculum aan met meer dan 1.200 cursussen op het gebied van IT en Management & Vaardigheid. In Nederland heeft Global Knowledge eigen trainingscentra in Amsterdam, Drachten, Eindhoven, Groningen, Maastricht, Nieuwegein, Rotterdam, Zoetermeer en Zwolle. Tevens heeft u de mogelijkheid om deze klassikale trainingen op afstand virtueel bij te wonen.
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Administering Cisco Contact Center Enterprise (CCEA)
The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between components in the Cisco® Unified Contact Center Enterprise (UCCE)
€3595,00 excl. BTW
Administering Advanced Cisco Contact Center Enterprise (CCEAA)
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) course teaches you how to execute advanced administration tasks associated with the Cisco Contact Center Enterprise (CCE) solution
€2595,00 excl. BTW
Contact Center Enterprise Advanced Administration and Report (CCEAAR)
This class combines the Administering Advanced Cisco Contact Center Enterprise (CCEAA) course and the Reporting Cisco Conatct Center Enterprise (CCER) course into one 5 day delivery. Learn how to
€3495,00 excl. BTW
Implementing Cisco Contact Center Enterprise Chat & Email (CCECE)
The Implementing Cisco Contact Center Enterprise Chat and Email (CCECE) course teaches you how to deploy Cisco® Enterprise Chat and Email (ECE) into an existing Enterprise Contact Center
€2995,00 excl. BTW
Understanding Cisco Contact Center Enterprise Foundations (CCEF)
The Understanding Cisco Contact Center Enterprise Foundations (CCEF) course gives you an overview of the Cisco® Packaged Contact Center Enterprise (PCCE) and Unified Contact Center Enterprise
€895,00 excl. BTW
Contact Center Enterprise Fundamentals and Administration (CCEFA)
This 5 day course combines the 1 day CCEF course and the 4 day CCEA course. Booking both together saves you money and ensures your team gets the training they need as quickly as possible. The
€3695,00 excl. BTW